Please submit your application and resume using the form below. If you have any questions, please email info@walkerscout.com

Welcome to Dog Daze Playcare!

Location: 815 Blue Ridge Rd, Columbia, MO 65202

  • We are a pet-centered daycare, boarding, and training focused on safety, enrichment, and socialization.

  • We believe that happy dogs are healthy dogs. We offer a large turf exercise area, climate-controlled play spaces, structured group play, and supervised enrichment.

  • All of our dogs complete a registration and evaluation process, ensuring an easy introduction to our dog daycare environment.

  • Our leadership team has over 25 years of industry experience, and we are supported by experts in the dog daycare and boarding industry.

  • Join a highly respected daycare and employer in the pet care industry.

Job Title: General Manager — Full Time (40 hrs/week)

  • The schedule is based on business needs. Most shifts will be scheduled from Monday to Saturday and can run up to 10 hours.

  • Our general operating hours are 6am to 7pm most days.

  • This is a senior leadership role, and you would work in harmony with owners and team leads.

Job Duties

  • Oversee day-to-day facility operations, ensuring safety, cleanliness, and exceptional pet care.

  • Manage HR functions: hiring, onboarding, scheduling, performance reviews, and coaching.

  • Train and supervise staff in animal handling, enrichment programming, customer service, and safety protocols.

  • Work the front desk as needed: client intake, scheduling, payments, phone inquiries, and registration verification.

  • Monitor KPIs and operational benchmarks; implement improvements to efficiency, retention, and revenue.

  • Coordinate with trainers and groomers; learn basic grooming and training services to effectively schedule and sell grooming and training packages.

  • Handle client relations, escalations, and ensure exceptional guest experiences.

  • Maintain records for vaccinations, evaluations, and boarding/daycare compliance.

  • Ensure facility compliance with policies, including our evaluation procedures.

Ideal Candidate

  • Candidates with management experience in a pet care facility will be given extra consideration.

  • Any candidate with staff management experience in a customer-facing business would also be a plus.

  • Strong animal behavior knowledge and hands-on dog handling experience.

  • Proven front desk/customer service experience and sales aptitude.

  • Competent with Google Docs, spreadsheets, and tracking KPIs.

  • Leadership and staff management skills: hiring, training, scheduling, and conflict resolution.

  • Detail-oriented, organized, and comfortable with a fast-paced, team environment.

  • Positive communicator who can teach staff best practices and represent the brand to clients.

  • Comfortable learning and promoting grooming and training offerings.